Reliance Netconnect Plus — harassment

Address:Bangalore, Karnataka

Hi,
This is Sudarshan.My netconnect number is [protected]..
I had disconnected the connection 3 months ago and also paid Rs 200 which was pending..
Now I got a letter to my house stating that I have to pay another 500Rs and this is my final bill..
The details of the bill is mentioned below:-
CIOU code:KNR170062
REF NO:D2225807-C000195
RELATIONSHIP NUMBER:[protected]
BILL NUMBER[protected]

now what is the reason that I have to pay the amount again?I had disconnected the connection almost 3 months ago because of poor speed and now I am getting another bill..

Reliance cannot provide the mentioned speed to the customer, but do they expect the customer to keep on paying the bill as and when they require the amount?

Why is Reliance harassing the customers like this..When I went to Reliance outlet(Samrudhi venturesBank colony, , Banashankiri, Bangalore)They clearly mentioned that I had to pay only 200Rs..This fact was also confirmed by the customer care executives..

In this case how do reliance expect me to pay Rs 500 Again?
Expecting and early response

Thanks and Regards
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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