Reliance Netconnect — Reliance 3 usb netconnect

Address:Thiruvananthapuram, Kerala, 695029
Website:www.rcom.co.in/Rcom/personal/internet/wireless_reliancepro3.html

I was a customer of Reliance 3 USB Netconnect and My subscriber number is [protected]. I was not able to use the device since the very first day after my subscription and I have been contacting the customer care since then for help and they are not giving me proper help. I asked them to disconnect the services 3-4 times but they ask me to come and meet them personally in their office which they itself has no idea where it is located. Every month I have been paying the monthly bill without even using the device a single time and I have decided not to pay the bill like this until they disconnect my service. Now they have send me a legal notice for not paying the bill. Should I pay the bill without been able to use their service even for one single time.
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Me too mu no - [protected] even if am living in an IT HUB BANGALORE, i am unable to connect to internet, when i call customer care they say there "may b" technical issues in your area ' is that my prob ? SR no.[protected]
Dear Sir,

My Reliance No is- [protected]. I am facing some issues in last 1 week. I call to customer care Number but customer care response is zero. some time customer care cant pick the call. I am calling 3-4 timers in customer care but every time i talk to very lazy person. because he don't know our responsibility.

Please Check Mention Below issue:-

1. Range issue
2. 1st tym deduct 3 RS & 2nd tym 40Rs something.
3. automatically call disconnect.
Dear Anuraj,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
Dear Veer Gautam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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