Reliance Netconnect — Reliance netconnect plus - postpaid - 4g services - bill generated

Address:	411015
Website:	myservices.relianceada.com/ImplStoreUserDetailsAction.do

I was an existing customer for reliance netconnect plus cdma (Postpaid) service number [protected]. Then it got upgraded to 4g. Which i am not looking forward to, because i was using dongle of reliance as a backup in case if i am travelling. I already have a broadband connection of other service provider.

My concerns :

1. I didn't get 4g sim - but i am okay with that coz i am not looking forward to use it.

2. When i haven't given you my consent over upgrade to 4g. Why are u upgrading my service? You can discontinue my service.

3. I was told they are closing cdma services. Again i am fine with that. Close it. But why did you generate a bill for me?
I got a bill for period 27 july 2016 to 26 aug 2016. For an amount of 1265/-

The bill period where your dongle was not working (Cdma one). I didn't take sim for 4g upgrade from your store.

And above all that sim is free of cost but we need to buy a new dongle for some 3k.

Do you people really think that customers are to be taken for granted?
U disconnect my service - that's great. But u upgrade me to some service which i haven't requested and generate bill for the period where i don't even have sim or dongle to use it? That is just [censored].

Today on 30th aug 2016 - i have raised complain for the bill complain id[protected]

I want it resolved. And i am not paying a penny for this. And please feel free to deactivate. I have already cleared my uses for cdma services till july when i actually used.

No service, no sim, but you will get bill. Good job.