[Resolved] Reliance Netconnect — Reliance Wi-pod wrong information by the executive and not picking call | |||
My contact number is [protected] and my wi-pod number is [protected]. I purchased the Reliance wi-pod on 22 Aug'15. The executive who sold me this gave me wrong information of this. He took around 4-5 days to start it. My wi-pod started working on 26 Aug'15. The speed was very slow. I contacted Customer care several times but there was no response. When I asked them to transfer the call to senior they said there is no senior at the moment. Can you believe this such a huge company and there is no senior at a particular period of time. On 4th sep'15 at 10 p.m. they blocked my number by saying there was no verification for your number, means how this is possible after almost a week you are giving your customer such a lame reason. Then the verification boy came at my house on 9 sep'15 still my wi -pod is not activated. They generated bill of 275INR also. The customer is fool??? If i have used the device I am ready to pay the amount but in this case its not possible Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 17, 2015 Reliance Communications Customer Care's response Dear Rahul, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 21, 2015 Reliance Communications Customer Care's response Dear Rahul, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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