[Resolved]  Reliance Netconnect — termination of postpaid net connection

Address:

Hyderabad, Andhra Pradesh

Reliance Customer Care is mentally harassing me like anything. Despite several requests and follow ups they are not terminating my post paid net connection even though I have lost the dongle since first week of February 2014. Instead they are generating bills after bills and harassing me to pay the amount threatening legal action. Initially they kept on telling for one month that it would be disconnected but now they are arguing only when the payment is made (even if I have not used the dongle!) they will proceed for termination. Following is a copy of my E-mail sent to Reliance. Please take steps to terminate the connection at the earliest and relieve me from mental agony. From <[protected]@ecil.co.in> To Reliance Customer Care <[protected]@relianceservice.co.in> Sent Date Thu 10 April 2014 [2:0:47 PM] Received Date Thu 10 April 2014 [2:0:47 PM] Subject disconnecting Reliance netconnect plus Dear Vendor, I have lost my Reliance Net Connect data card bearing no. [protected] sometimes in the first week of February, 2014. Despite several calls, follow ups with your Customer Care Center for disconnecting the same, the matter is still unresolved. Instead of taking any action to disconnect the connection, I am repeatedly getting calls from the Customer Care to pay the dues which are getting accumulated from the month of Feb, 2014. It is quite unfortunate that instead of taking action at your end, you are bothering me time and again. Hence it is requested to do the needful at the earliest & not to disturb me again in this regard in future. With Regards Biswamohan Nanda,