[Resolved] Reliance Netconnect — They forced me to pay a 3555 rs for data usage

anandh20

from Chennai, Tamil Nadu

Address:

Tiruchirappalli, Tamil Nadu, 620025

Sir am anandh and customer of reliance 3 data card no:[protected] and
Reliance convert my data plan as 4g but the cost is high so i request they to convert my postpaid connection to prepaid they said there is no option available for data card customer
And also no usage from 8/7/16 to 8/8/16 after launch 4g ask to convert me to 300 rs plan 1 gb and my bill date is 18/8/16 they ask me to pay 1145 rs
And in 22/08/16 to 28/08/16 they show in my service plan is 999 rs 25 gb lte plan
O i will consume more than 5 gb they ask me to pay a.2414.25 rs
After ask why you charged me they take a compliant and change to again 1gbplan
My mobile no :[protected]

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Oct 1, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

Reliance Communications Customer Care's response Dear Anand,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Aug 30, 2016

Reliance Communications Customer Care's response Dear Anand,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

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Comments

Praveen K Verma

from Mumbai, Maharashtra

Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

praveen74

from Thiruvananthapuram, Kerala

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc