[Resolved]  Reliance Netconnect — threatening call from Reliance - My Account No:[protected]

Address:

New Delhi, Delhi

Dear Sir, My name is davinder khera. This has reference to subject mentioned above. i had requested to place my reliance net connect number in safe custody via mail and phone to Rajat Kumar sharma( Rajat.Kr.[protected]@relianceada.com) to avoid rental charges. They replied asking me to pay a fee for safe custody and to clear my outstanding as of that date. I paid my full dues till that date and I have the receipt for the same. After that I have not used the said Data Card hence I am not supposed to pay any bill for same. as after that I have never requested to deactivate the safe custody. After some time, i started receiving call from reliance to pay the bill. the caller used bad and words and threatened me badly. Why Should I pay the regular bill when I had requested for SAFE CUSTODY OPTION as There was not even a single unit of consumption during this period. then after some time I got the notice from reliance (notice no. KS-2983). I replied to the said notice with a letter "24th December, 2013 Reliance Communication Ltd Reliance Center, Maharaja Ranjeet Singh Marg, New Delhi 110002 Ref: Your Demand Notice No: KS-2983 Account No:[protected] Dear Sir, This has reference to subject mentioned above. It was more than 10 times your person called us and all the time it was informed them that this Particular Reliance data card No. has been in Reliance safe custody option and I have paid Rs 100 in addition to regular Bill in September 2013. You are requested to check your records again and if need I can forward the email communication with your Mr.Rajat Kr Sharma on 24th September 2013. After that I have not used the said Data Card hence I am not supposed to pay any bill for same.If still you feel I have to pay, even I have not left with any other choice to go to consumer court. Even today I made three calls at the telephone nos. given in your Notice i.e. [protected] for clarification but Ms Ridhima Singal disconnected the call three times and she does not have courtesy to call back. Kindly send me a letter that there is no Payment due as on today. Thanking you Davinder Khera 6-punjab Garden, East Punjabi Bagh New Delhi 110026..." reliance never replied to this letter. for my utter shock, I again started recieving the threat calls.Lastly and least expected, i was contacted by a lady posing as a lawyer (high pitched) today (18 jan 2014) that she would file a civil case against me and take me to court if i did not pay an amount due at the nearest reliance store . On this, I again wrote a letter today to reliance with following matter. " 18th January, 2014 Reliance Communication Ltd Reliance Center, Maharaja Ranjeet Singh Marg, New Delhi 110002 Sub: Threatening calls Ref: Your Demand Notice No: KS-2983 Account No:[protected] Dear Sir, This has reference to subject mentioned above. Further to my earlier letter dated 24th December 2013, your reply is yet awaited. In addition to above I am very disappointed to inform you that I am getting threatening calls on your behalf to pay the pending payments which is not correct. I sincerely request you once again to take precautionary measures so that this should not be repeated. Rather for your clarifications, please check your records again as per my earlier letter dated 24th December 2013. Kindly send me a letter that there is no Payment due as on today. Thanking you, Davinder Khera 6-punjab Garden, East Punjabi Bagh New Delhi 110026 Encl/- My earlier letter sent to you through registered Post on 24th Dec 2013 " Now I request the consumer court to take this issue up with reliance and remit my bill amount if possible. My mobile number is [protected].