[Resolved]  Reliance Netconnect — Wrong Biil

Address:600050

I used Reliance Modem and My Number is : [protected]

I bought this modem at Ambattur, chennai, Reliance office . From the start date i faced lot of issued and i give complained also . But complaint till not rectified .

So i planned to disconnect my modem, for that i pay full payment for my bill no :[protected], and also i paid additional Rs 150 for disconnect as per your staff told to me .

I got one call from Reliance to active my modem back, so that i give 1Gb plan for you . Use this plan if you ok will continue . Plan : Sr[protected] . NCPLUS1GB-175 W.E.F 29.06.2016

Till July 5th only my modem was worked and after that till its not worked .

Again i face same issued and i give complaint for Disconnect on[protected] .

My plan is Rs 175 but i received bill amount is 270 Rs( Bill No :[protected] . I called and informed regarding this to the customer care but no one is solving my problem .

I am ready to pay my bill but i want correct bill not extra amount bill .
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May 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2016
Reliance Communications Customer Care's response
Dear Mydeen,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Sep 21, 2016
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Sep 21, 2016
Updated by mydeen245595
I trust your words and assure me that if i use your service again will i get any best offer from your side .
Thanks and Regards
Mydeen .M
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