Reliance Netconnect — Wrong bill | |||
This is with reference to the conciliation noticed FINAL/CON/FEB/1799 of Rs 452/- that i have got today d 14.02.14 regarding Reliance dongle no. [protected]. I was using reliance dongle but due to speed problem I had terminated the Reliance Connection on 18th January 2013. I had paid to 100Rs.advance to terminate connection and the connection was stopped on dated 24.01.2013 but suddenly the connection had start it self from reliance. Then i had got bill on dated 11.02.2013 of Rs 352 till date 10.02.13 I had complaint to reliance web world located Dandia Bazar, Baroda-Gujarat. that i had not used any data till 10.02.13 so many times. Then they have told me you pay your bill just upto 24.01.2013 that is Rs180/-. Which i had paid on dated 02.05.2013. but after a month i received a messages from reliance of Rs 452/- which if I do not pay the outstanding amount then they will initiate legal action against me. I raised so many complaints to reliance service center (Dandia Bazar) regarding the same matter and they had given only complints no. which is not resolved yet. It seems Reliance Communication is hell bent on harassing its customers and forcing them to pay for service which they do not ask nor use. Here i attaching the our termination form as well as paid 180Rs/- cancellation proof on the same. I have raised numerous complaints regarding this matter to service center of Dandia bazar Baroda- Gujarat, i request you to please solve the problem. Jaydeep Kadam +91 [protected] Baroda-Gujarat Was this information helpful? | |||
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Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications