[Resolved]  Reliance Netconnect — Wrong messages-reg

Address:

Chennai, Tamil Nadu, 600053

Dear sir,

Ref: Bill Date :[protected] Bill No. :[protected] &
Bill Date :[protected] Bill No. :[protected]

With reference to the above bills none of my payments are over due. February month bill was waived due to non working after my waiver request and thank you for the same.

But am getting for the past 2 days continous sms alert that non payment of bill and its long overdue.
I have referred the above 2 bills and please check that there is no long overdue. Moreover my payments are made through online ECS payments and you can always note that I have never made any single late payment during my tenure with reliance.

Hence please inform the necessary concerns or their outsourcing people not to send unnecessary sms which is really making us upset.

Moreover am unable to reach Reliance customer care, The line gets immediately disconnected every time it get transferred to the customer care executives.

Therefore please ensure that there is no such wrong follow ups or alerts to be received from your end.
this is not the first time we are getting such sms, after repeated complaints they have stopped just 2 months only, now again they have started messaging us and saying that they will disconnect our service.

regarding this we have mailed to Reliance on 30.03.2017.
But till date there is no reply from their side and action taken regarding this.

if the connections is not working too same thing happened. their service is very very worst.

kindly take necessary actions