[Resolved] Reliance — No data connection

akmaq

from Edakkulam, Kerala

Address:

Thrissur, Kerala

Sir my name is Athul Kamal and i am using a new reliance gsm sim([protected]) and i have an 1.5 GB data for 3 months (for new connection).But now i tried to connect my net it didn't get connected.Unable to connect to the customer care I recharged for Rs 30 but still i am facing the problem and surprisingly my balance of rs 22 got deducted without any use of mine and when i checked my net balance it says no data balance in your account and now the customer service don't even receive my calls.

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Nov 9, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2015

Reliance Communications Customer Care's response Dear Athul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Aug 31, 2015

Reliance Communications Customer Care's response Dear Athul,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications