[Resolved] Reliance — Not refund Rs.861

senthilkumarKR

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560036

We closed the data card account [protected] double payment happened, but still the amount Rs.800 not returned, on May 05 2016 my friend went to reliance outlet to close the account they asked to pay Rs.1700 to close the account and he paid Rs.1770, same day i also paid Rs.1143 but bill received on may 22 2016 as -861, so i have the bill with me for double payment, but not received amount or not adjusted in any other reliance account so please kindly assist to get the amount back or please advise how to proceed.

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Mar 14, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

Reliance Communications Customer Care's response Dear Mr. Kumar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications