[Resolved] Reliance — Paytm Mobile Solutions Paytm mobile solutions amount debited but failed recharge for reliance

manish6688

from Varanasi, Uttar Pradesh

Address:

Barabanki, Uttar Pradesh, 225001

I recharge my mobile no. [protected], Paytm transaction ID. [protected] dated 06 april 2017, 11.15 pm through your paytm rs.295(with promo code applied) The transaction status says that "payment of rs. 295received by paytm & your transaction is not successful for reliance number [protected]
The status (waiting for operator confirmation) is still the same as of today not refund my wallet (08-april- 2017) . Plz sir do something in return my cut account money. card last four digit xxxxxxxxxx 1892. sir am very poor person plz refund my money.

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May 11, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2017

Reliance Communications Customer Care's response Dear Manish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Apr 10, 2017

Reliance Communications Customer Care's response Dear Manish,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications