Reliance — Plan changed without any information | |||||
My number is [protected] My name is sudeep biswas I am using a reliance cdma dongle (Netconnect+) which now known as 4g. When i have purchased this device the plan was 40gb data unlimited but when the reliance company shutdown the cdma network they have provide gsm of reliance 4g and told me that the plan your 40 gb unlimited will be same, after that my device was disconnected for more than 2 month due to 4g upgradation after that when the 4g has launch in[protected] their was not information provided but my device was active, when i login on http://myservices.relianceada.com/ on[protected] its show that your device is active on[protected] and bill is generating But[protected] the plan was change to volume.4g_1100_5gb.5gb without informing me. The comapany has changes the plan without informing me to limited 5gb from 40 gb unlimited The customer is using this plan due to his old plan which is provided by the reliance company but without customer consent or permission the plan has been changed If a customer is using postpaid plan he has right to take permission or information of any plan changes Kindly request reliance company to provide me my old plan and take complain as priority and provide me my resolution. Was this information helpful? | |||||
Reliance Communications customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
The same has happened to me.Revert my plan back to 40GB unlimited. MDN [protected]
Reply
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
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