[Resolved]  Reliance — Please add my balance

Address:Kota, Rajasthan

I recharge 251 Prepaid but I didn't get any data balance on number [protected]. I asked costumer service about that is payment was made by me or it is refundable then there is the reply that you have done 251 recharge but it was wrong recharge so the amount is not refundable. "Is I am waste my 251 rs on reliance for nothing" I want my money back reliance.i have already two times consumer complaint on 02/08/15 and 04/08/15 but not solve my pblm..please solve my pblm as soon. Thank u
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 13, 2015
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
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