[Resolved]  Reliance Postpaid Netconnect — Harassment calls from the company

Address:400709
Website:www.rcom.co.in

Sir,

This is with regards to your number, [protected]. (Acc no.[protected]

I had used Netconnect with the number [protected]. Few months back i have disconnected this number, instead of disconnecting they continued charging for this number on my account. Even though i have not used for many moths finally i have cleared all the amount but still i am getting harassment calls from your guys saying complain is filed in court etc...


This story is more then 6 months old, Today morning, I got a call from some lady, posing to call from some courier company - Place Delhi'. She firstly asked me to confirm my address, my name and my phone number saying that she needs to deliver a courier from RCIL to my address.


When I told her that I do not expect any courier from any company named RCIL, she started abusing me and threatening me that my bill is due and she is calling from the lawyer at Reliance Communications and is sending me summons to visit the court. When I told her this is un-reasonable, she said ''well, we'll see that in court'' and slammed the phone. Received call from [protected]


Attaching FULL and FINAL payment made after termination.


This is really shocking that a company of this calibre, uses such cheap and fake tactics to harass customers, even after 6-9 months of disconnecting my account with them.


Your employees goo[censored]p and do not cancel my account, send me bills which I am unaccountable for, and harass me for no reason.
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2016
Reliance Communications Customer Care's response
Dear Raghav,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications
Complaint comments 

Comments

Dear Raghav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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