Reliance Postpaid — Network issues not resolved, service stopped

Address:Gurgaon, Haryana

Hi,

This is to address you about the Postpaid number I was using
[protected], from last 4 years.I was satisfied with your services from
last 3 years but from last 6 months I was having network problems GPS
(3G) internet problems.

After calling customer care a number of time and registering my
complaints none of the complaints were actually resolved.Without
resolving the complaints they were marked resolved without confirming
from me.

Last month, while my complaint was registered and not resolved my
connection was cut due to not paying the pending bill.

I have my complaint registered for very low/No network and 3G internet
not working, and none of two issues were resolved.

Please STOP my services from today as I am forced to shift to other
networks having good network and customer care.

I was using 1499 unlimited plan for over 1.5 years now, you can see
my usage from last 6 months .Which will be too low because of these
issues I was facing.

I kept on paying the bills till now, but now its high time and I need
serious ansers from you guys about the issues and resolutions to them.

If not I will not be paying the pending 2 months bill, and will be
force to make this a legal issue.

Thanks
Akshit
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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