[Resolved]  Reliance — Prepaid balance deduction

Address:New Delhi, Delhi, 110020

Dear Sir
As per to the said subject i am user of reliance prepaid from last 4 years and my no. is [protected].
I have a complaints against reliance telecom industries that there are some unwanted deductions has been charged
from my prepaid main balance. Sometimes i ignore because i thought it may be a server issue. But now its unbearable it does not stop yet, still iam having deductions unnecessary. Am Complaint to Customer care he will be Say that to me Your balance Deducted Reason GPRS, but my GPRS balance that time 54mb 3G & 301 MB 2G Data Available he will be Asking to by default deducted your Balance Comet to me in 24 Hours refund my amount .Registered my complaint[protected] & Tat to me 24 hours resolved my Problems, But After 36 hours not refund my amount.
. i am continually trying to contact with customer help line no. (*333 & 198) but there is no response so Please resolve this issue asap. thanks


Thanks & Regards
Sandeep kumar
M.No.+91-[protected]
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2015
Reliance Communications Customer Care's response
Dear Sandeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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