[Resolved] Reliance — Prepaid balance deduction | |||
Dear Sir As per to the said subject i am user of reliance prepaid from last 4 years and my no. is [protected]. I have a complaints against reliance telecom industries that there are some unwanted deductions has been charged from my prepaid main balance. Sometimes i ignore because i thought it may be a server issue. But now its unbearable it does not stop yet, still iam having deductions unnecessary. Am Complaint to Customer care he will be Say that to me Your balance Deducted Reason GPRS, but my GPRS balance that 781 MB 2G Data Available he will be Asking to by default deducted your Balance Comet to me in 24 Hours refund my amount .Registered my complaint[protected] & Tat to me 24 hours resolved my Problems, But Am Currently Recharge my prepaid Account than Again Deduction My balance how Could be do that tell me Please Resolved my issue For Urgent basis Again & again Deduction Amount, & Customer care Tone & manners so badly for me Am Talk to 198 talking to AMIT they talk to me I can’t help us, Please help to us refund my amount . . i am continually trying to contact with customer help line no. (*333 & 198) but there is no response so Please resolve this issue asap. thanks Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 06, 2015 Reliance Communications Customer Care's response Dear Sandeep, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 13, 2015 Reliance Communications Customer Care's response Dear Sandeep, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications