[Resolved]  Reliance Prepaid — not providing bill and port no

Address:	New Delhi, Delhi, 110085
Website:	rcom.co.in

Hello,
My name is roshan, i m from rohini north west delhi-110085. I am chasing customer care services for last 24 hrs. I had problem with mobile signals so first i visited reliance store rohini sec 3 delhi -110083 and i asked for bill he did'nt give me and said upload reliance insta app and get your bill from there then i install the app create my profile when i entered the password app sent opt and that otp i didn't received yet and i also asked for my port no he said send sms to 1900 and write msg port space & ten digit mobile no. I sent it multiple times but i didi'nt get back any msg. I called customer care 198, *222, 30333333 and it very difficult to talk with customer care executive because option is hidden in some other options. After struggling with ivr option, i connect with customer care. I asked for previous bill he said he sent it.. Still my bill i did'nt reached to me. I again struggle with customer care this time option was not there. I also send email to [protected]@relianceindia.com regarding my complain i did't and respond. Now next day means today 22 jul 2017 i called to customer care and now i connected again this time i asked to send my previous bill and told them i asked for bill yesterday. The girl replied your bill will be received after 24 hrs. I shocked 24 hrs for email. I aksed for give me my port no she replied your port no you will received you before 5 aug 2017 today is 22 july 2017. How making fool to customer by reliance customer care.

I appeal to all do not go for reliance mobile service provider. Support and ser vices are very frustrating and stress full.