[Resolved]  Reliance — Prepaid Sim service stopped by RELIANCE

Address:Ahmedabad, Gujarat

Dear Sir, I had purchased new Reliance prepaid sim Mo. No. [protected] on dated[protected]. After one month suddenly my sim service is stopped by Reliance without any intimation on dated[protected]. when i contacted customer care - He said me some problem related cross verification He advised me to Re-submit documents to any Reliance Store. I had Re-submit my documents to Reliance Store at Govindwadi Isanpur Ahmedabad on dated[protected]:00 PM but still today - this moment my sim service is not resume by Reliance. I am requesting you to Re-start my sim service as early as possible and no service period should be added to my tarrif plan. Thanking You.
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Aug 13, 2020
Complaint marked as Resolved 
Feb 10, 2014
Updated by bhavsar hasmukh
Reliance ke ULLOO banane ke Tarike1) 27.01.14 11:45 AM - *333- customer care executive said me about verifiacation problem and said me to Resubmit my document at Reliance store Maninagar Ahmedabad. When i visited the said store was shut-down since last one year.2) 28.01.14 03:00 PM - I found Reliance store at Isanpur Govinvadi Ahmedabad and Resubmit my document who said me that sim will be Reacivate within 4-5 hours. but after two days i visited he said me that all New sims are deactivated which were activated beetwin 20 to 27 December 2013 due to problem in our system we are trying to reactivate day to day 50 to 100 sims daily please wait. When i visited on 04.02.2014 01:30 PM he said me that your bar code is not matched so please contact retailer from where you have purchase this sim.3) I contact retailer he said me that bar code sticker was sticked on your application form it can not be get second time.4) Finally i visited Reliance World at Relief Road Ahmedabad on 05.02.2014 05:00 PM Who said me that your documents are not reached to company so Resubmit your document we will reactivate your sim within 3 to 4 days. But now i am too tired so i think i should throw this sim in to DUSTBIN Which is proper place for it.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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