[Resolved] Reliance Prepaid — Sim zero balance automatically | |||
Hi, Hi have two reliance prepaid sims [protected] and [protected]. Both sims got zero balance automatically.sim balance was Rs33 & rs42 simultaneously.When i call Customer care they said same answer "Due to technical problem we cannot see your status kindly call again" 4 times i call same ans.Next day early morning i found they desabled my customer care, then i call customer care from diff number they said i sent ISD, sms but i did sent any and tey misbehaving and treat like i am lying.This is really cheating whom we can ask for justice.Kindly notice. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications