[Resolved] Reliance — Problem in contacting customer care and not proper in providing details

[Resolved] Reliance — Problem in contacting customer care and not proper in providing details

K krishnasamy.m

I have bought a new reliance sim and whenever i want to know about the plan, the reply is "we are unable to process your request at the moment".so i m not able to know my plan.Thats why i have recharged with Rs.107 without knowing that still my previous plan exists.For help i called 198 but really its time consuming and useless..I was not able to reach them. please do something to refund or change that amount in to talktime.mobile no:[protected]..solve my problem as soon as possible. Was this information helpful? No (0) Yes (0)
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 Reliance Communications Customer Care's response Dear Krishnasamy, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 12, 2016 Reliance Communications Customer Care's response Dear Krishnasamy, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications
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Praveen K Verma

from Mumbai, Maharashtra

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"