[Resolved]  Reliance — recharge of rs 349

Its been 4 days when i recharged my reliance mobile no-[protected] with rs 349 data combo. Then i received message that my request is registered. But even now i am not able to use the service for which i have paid. The customer care nos are not dialling. Money has been deducted from account by which i recharged but my sim is not recharged by that data combo.
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Reliance Communications Customer Care's response
Dear Sagar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 18, 2017
Updated by Mrigank Sagar
The screenshot where i checked the plans

Verified Support
Aug 19, 2017
Reliance Communications Customer Care's response
Dear Sagar,

As per our discussion, request you to share this screenshot at socialmedia.[protected]@relianceada, so that we may assist you further with the same.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information