Reliance — reduce moblie balance automatic without call

Address:

New Delhi, Delhi

My no is [protected].and when i call 12 jan. Then my balance is 4 rs. when i try to call customer care then do not talk customer care.my balance is approx. 60-65.and i have done 2 email but No response.so please Take action needfully.and refund my balnce before 1 year, i have complaint my another no [protected].in which i rechare some pack after talk with cuStomer care.first of all 179 roaming pack 250 top up 179 roaming pack 58 incoming.and i tired to talk with customer care again and again.and i left to talk with cAre because there are no effect i wasted my time.but now i face same problem.so i have taken dicision that i will have receive my all money.so please take my problem seriously ThankS M [protected]