[Resolved] Reliance — Reduction in data expiry period from 30 days TO one day | |||
First am a old user of reliance having faith in the company but I have lost all my faith after watching the behaviour of customer satisfaction toll free number of reliance customer care, it is really sad to say, I have recharged with 149 internet pack of 2g data whose expiry period was of one month but in urgent I recharged with 1 day of 3g data for making payment online, instead of explaining with rules the customer service satisfaction person put the line on hold after hearing the concern problem and after meanwhile dsconnct the service, so my data plan of one month expires on the next day of the recharge leaving unused balance of 5 GB, Thus the company seems to looting the funds of insensible public, my number is [protected], kindly please look on to the matter, thanking you Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 06, 2015 Reliance Communications Customer Care's response Dear Ritesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 16, 2015 Reliance Communications Customer Care's response Dear Ritesh, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed to your satisfaction. Cheers, Reliance Communications | |||
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