[Resolved] Reliance — Reliance broadband shifting | |||
Am an existing reliance broadband customer (userid[protected] and had applied for shifting on 25 Apr 2014. Per their initial sms their SLA for shifting is 5 days. Even after 2 weeks, there has been no response from the team. Service Requests nos are: [protected] [protected] [protected] Every time I call customer care they claim they have escalated the matter and will resolve the case in 1 business day. Have also sent emails to escalate the matter no no progress. I seriously dont understand what their definition for service. Hopeless and horrendously lazy folks. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Well, I have been facing the same problem. Its more than one week since I requested to shift my broadband connection (28th March). Reliance says they will escalate this matter and resolve this asap! Finnally they called me up today and said there is no feasibility! There is an advertisement just outside my house and the guy below my floor uses the same connection... Now I don't understand what they mean. Anyway thanks to Reliance for wasting my Time!!
User Id[protected]
Don't expect me to pay my bill if this problem is not resolved by this week.
User Id[protected]
Don't expect me to pay my bill if this problem is not resolved by this week.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
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Reliance Communications