[Resolved] Reliance — Reliance has proved to be the "Biggest fraud network" - GSM [protected]

ammu2050

from Shimla, Himachal Pradesh

Address:	New Delhi, Delhi, 110084
Website:	www.Reliance.com

Dear Sir, I have recharged my reliance no. [protected] on 6th of November with a 2G internet pack of Rs.219 with a validity of 45 days but after using it for 9 days my internet net pack validity has reduced to 10 days only, now it is showing till 16th of November which is supposed to be last till 20 December as per the given plan. This is ridiculous of you guys to cheat your customer like this even the internet speed is also poor on top of that you guys have reduced my internet validity. Could you look into this matter & get this resolved asap. I need my internet pack validity back, if this not happened I will deactivate Reliance services & get this number port to some other network & would never suggest anyone of my friend to use Reliance service. Thank you, Amandeep Singh Alternate number:[protected]

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Oct 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2015

Reliance Communications Customer Care's response Dear Amandeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 24, 2015

Reliance Communications Customer Care's response Dear Amandeep,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications