[Resolved] Reliance — Reliance postpaid connection cancellation issue. | |||||
Hi Sir, My reliance post paid connection number is [protected]. And I am out of India from March 12th 2017. I paid my Outstanding amount of 1532 as April 17 2017. Then I mailed to rcom.[protected]@relianceada.com asking them to cancel my postpaid connection. In the 1532 amount it self, there was March month rental charge included, but I didn't use any service of reliance after reaching US. Did not even switch on the SIM card. but still paid it and mailed customer care to cancel my connection. But am still getting bills saying that I have to pay this month Rental also. Please help me in cancelling this connection. I don't want to pay when haven't availed any of their services for 3 months. Thanks, Thamil. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 16, 2017 Reliance Communications Customer Care's response Dear Thamil, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Thamil, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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