[Resolved] Reliance — Repeated deduction of my balance thrice a day for a monthly pack | |||||
My phone number is [protected]. I had subscribed for college plan rs 16 per month, auto renewed. Daily atleast five times rs 16 is deducted, and refunded, automatically. And my balance keeps decreasing steadily automatically. It's not getting unsubscribed. Customer care number doesn't provide this service. Kindly unsubscribe me from the service. I have been trying since last 3 weeks. Was this information helpful? | |||||
Oct 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 06, 2015 Reliance Communications Customer Care's response Dear Dr.Jigyansa, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 16, 2015 Reliance Communications Customer Care's response Dear Dr.Jigyansa, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you! Cheers, Reliance Communications | |||||
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