[Resolved]  Reliance Telecom — Fraud with connection

Address:

Ahmedabad, Gujarat

I was having a prepaid connection and one executive provided me a plan of 399. In that plan I was getting 90000 Seconds Free all over India plus 500 SMS plus 1GB internet. And I was happy with the plan and I took that plan and converted the connection from prepaid to postpaid. It was activated on 9 July. And today on 14 July they billed me 1400 RS Stating that in that plan no internet pack was available and said that I was charged for using Internet in three days they charged me 1400 RS for internet and unserviced my number. The Executive name was Deepak and his number is [protected]. And now I cannot do calls due to which My business is in trouble. When I had Prepaid Connection I did recharge of 127 Internet Pack on 4 July And just because of that plan I changed to Postpaid and now they are charging me for internet connection. Please look into this as soon as possible. My number id [protected]. Now I cannot make calls and the customer service are really very bad when I call it nearly takes 30 Mins every time to reach to customer service representative and they are helpless. Please look into this for me. thank you.