Reliance Telecom Ltd — regarding portability of my postpaid reliance number to prepaid reliance number

Address:

Sambalpur, Odisha

I am using a reliance postpaid number bearing mobile no.[protected].
It is a odisha circle no. I am visiting your reliance outlet from more then 2 months giving a request for the convertion from my postpaid to prepaid. I had wasted my 30minute time on daily basis siting in your office. From last month i am also paying unnecessary bil as i dont want to disconnect my no. As i am a genuine customer n requesting your sambalpur branch for the same. But it seems thier is no use for visint your outlet store in sambalpur as your own company official are giving me opinion to part the number from reliance to any other network which itself is a shameful thing for the reliance telecom.
As thier is no other way left with me to go in the shllelter of law for taking necesary step against reliance.

Hence i wont be able to pay any futher bills as i not in a capability to do the same has i bear my loss from reliancw telecome. So help me out to convert my number into prepaid as soon as possible.