Reliance Telecom — Regarding portability of mobile no

Address:

Amritsar, Punjab

respected sir,
my name is Avtar singh. i have applied for portability of my RELIANCE mobile no [protected] from CDMA TO GSM about 15 days ago.
i accordance to it you have deactivated my CDMA no on 27th june night. and i started my no. GSM sim. THe verification process undertaken by customer care department. after copmleting my verification process.. they told me to put sim idle for 4 hours after that ur sim will be activated. which i did.. but i am not able to call or recieve any call till now. when i used to call any no from my sim it always directed to the VERIFiCaTION department THEY used to tell me that your verification process is completed from our side.
and ur sim is activated.. when i told them my problem . that call always used to be directed to verification department.they told me to call on customer care no 198. i have called on that a lot of times since 4 days.. and they are not giving any relevant ans.. to my prob . they used to tell me that i[censored]r call used to direct to verification deparment. then its prob from their end. ur sim is activated from our end also. but all in vain.. i am not able to call or recieve any call till now. i have also visited to reliance store HALL GATE, AMRITSAR.
but all in vain. they replaced my sim and give me new sim. and told me to start it after 4 hours. but that sim is doing the same .call is directing to verification department . i am in deep worry because my entire bussiness is on this number. which is not working from past 5 days. i am using reliance from more than 8 years.. kindly do some thing in this regard . and took some relevant step about this matter. and under take my problem..
hoping for your +ve reply. thanxx