[Resolved]  Reliance Telecommunications — Refusal to disconnect Internet service

Address:Chennai, Tamil Nadu, 600100

My pro3 data card number is [protected]. I raised a disconnection request on 25th july, 2016. My internet services were stopped on 10th august. When, i requested reliance customer care to send an email confirming disconnection of service, they refuse to do so. Therefore, i once again request reliance cc, through this portal, to send me an email confirming disconnection of service along with details of final dues to be settled.
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May 12, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 17, 2016
Updated by Elan345
I request Reliance CC, through this portal, to send me an email confirming disconnection of Internet service along with details of final dues, if any, to be settled.
Verified Support
Aug 17, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 18, 2016
Updated by Elan345
Contact me at [protected]
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Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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