Reliance Trends — coupon issue

Hi, worst experience in trends in white field "park square mall". Where i was given coupon for my previous purchase. When i wanted to redeem the foot wear coupon, the representative denied stating i need to travel to another mall were i can claim this, what a joy and ridiculous concept.. You want to issue a coupon in one store and asking the customer to redeem it some where else.. Is the team even thinking before they issue the coupon or least tell where it can be redeemed before hand. Next time issue a petrol or diesel coupon for customers to go buy reliance product's! In other mall..

I addressed this to the manager and he wasn't even ready to take the coupon so i can purchase the product in park square..

Absolutely no customer loyalty, i handed over the coupon and the agent didn't bother to call me back to ask me take the coupon back.!

Really a cheap experience for me after my continuous purchase in this store and to trends.

Where i purchased t shirts on the same day and get this unreasonable experience.

What are you going to do to resolve or u want all the customer's to be scamed..