Reliance Trends — durga puja special [protected]@ trends! shop for rs4999, get branded trolley but i not get no trolley

Address:

Kajibari , barasat, west Bengal, 700126

I am shopping from reliance retail ltd. Junction mall, 125/1 jassore rd. West at the day 15.9.2019 my complaints is that the special offer in reliance trends 4999 shopping you get branded trolley i already mentioned in subject but i shopped 5071 i not get any gift from reliance trends. Billing incharge said that we are can't give you this offer for you purchase those branded this brand not have any gift offer. My questions is that why trends peoples not mentioned me before shipping you not have gift offer on this brand. This thing reliance trends partially cheat on me.