Reliance Trends — offers and discounts

Address:

Ghatkopar, Mumbai City, Maharashtra, 400077

I am writing this to you with utmost disappointment that i feel after shopping at reliance trendz today worth rs. 3300/- plus.

I was given to understand that if a customer shops for rs. 2999/- they are entitled to a voucher of rs. 2000/- for free!

The kind of offers and discounts that were already going on, it is no rocket science that my personal bill shot up to an amount mentioned above. However i have the following concern as a customer and a layman.

1. While i get the voucher instantly, i can't redeem it immediately for the balance amount.

2. It is valid only for 13 days starting 13th september 2019!

3. The climax. I have to shop for almost another rs. 3500/- to avail this offer or redeem the voucher!

How on earth did i then receive this so called voucher for free!!???!!

This clearly means i am spending about rs. 6500/- and purchasing this voucher to have a discount of rs. 2000???

Then what is the point of getting me slashed for 3000/- earlier??

I am only writing this to you because as a customer i am huge fan of the kind of quality products i can have an access to from the brands you promote. But if this is the way i am being looted in the name of offers and discounts then i am not sure if i can say i had a good shopping experience at reliance.

Would request you if the gift voucher is allowed for redemption in my next shopping directly (Without any conditions apply) with a validity of six months from now.

I am happy to share all my details and shopping bills if required.

In anticipation to hear from you soon.

Regards
Dr. Neha mehta
[protected]