Reliance Trends — refusal by billing person to redeem my reliance one card points (card [protected]) | |||
My complaint is regarding the refusal of the person at billing desk of the reliance trendz outlet at thakurpukur, diamond harbor road against a purchase made today afternoon (I. E 19th july at around 2.30/45 pm). Firstly, the billing person was unwilling to help me with the process of knowing my point balance i currently have. Secondly, he informed that the physical cards are no longer valid. When i questioned about what happens to the points i have, he said to come later for that. Want to inform that i have rs 632.11 in my above mentioned reliance one card. Thirdly, he lied about server problem when i insisted for redeeming the points against my current purchase bill. He was outright rude and refused to redeem it. Please let me know why was i denied to redeem my points and asked to come later? I want a solution to redeem the points that i have in my physical card. Hope you will have a favourable solution Was this information helpful? | |||
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Reliance Trends customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
I had bought kurta in last week of June but the quality was very poor as it gets torn form many places. Please replace it.
Purchase only 4 dresses but billed for 5
Mani Nelikanti's reply, Jul 22, 2019
Purchased for 4 but bills for 5 tops please refund
Mani Nelikanti's reply, Jul 22, 2019
Wrong billing
We visit trend store on[protected] and purchase a "AVAASA MNM CULOTTES" of price-799 and get 30% discount . We bought small size "W71 cm(s).
now we want another clothes by change of it.
now we want another clothes by change of it.
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No 62/2, Richmond Road, Bangalore, Karnataka, India - 560025
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Its their duty to supply bag. It is part of service.
I told them still they charged.
So do needful why still these people dont follow rules