Reliance Trends — to refund money deducted from my paytm account

Address:

Thane, Maharashtra

Hello, I am Priyanki Borah.On 24th Mar, sat while doing a transaction in Viviana Mall, Rs 399 was deducted from my Paytm wallet for 2 times. The wallet showed it was a successful transaction but the man in the counter refused to accept it and told me that the money will be refunded to me. But after 5 days of the incident i have not recieved any amount.I contacted someone named Sohan kori to look into the matter but he is not taking the matter seriously. Please take necessary steps and refund me the amount. Hope to recieve good response.