[Resolved] Reliance — Unfair billing and bad service | |||||
I have been a reliance customer for more than a year. Recently my 3g dongle services was deactivated and migrated to 4g wi-pod. The service has been extremely poor, and since mid of july there was no connection. More than 4 times i have called the customer care which replied that the problem would be resolved within two days. Frustrated, i told them to deactivate it in the first week of august. I was told until the connection gets resolved they cannot process the request. Then i received a bill amounting to more than 5000. Usually i pay less than 650. Today, 15th of august, i complained again. I do not know how they would resolve it. The bill complaint no. Is[protected] Kolkata Was this information helpful? | |||||
Sep 18, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 16, 2016 Reliance Communications Customer Care's response Dear Ashfaque, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade