Reliance — Unwanted Balance Deduction

Hi, I have Reliance GSM prepaid connection (No. [protected]) and I am getting charged for some VAS services which I do not ask or request to subscribe. I am trying to call customer care but could not reach a single time from past 2 days. Some VAS(Techzone) GSM and VAS(VideoStore) charged messages are received but I have not activated/requested anyone for the same. Also when i try to Deactive this services Using 155223 it says i have no VAS on my number and still they are deducting balance from my numberaccount .I request you to please deactivate such service and refund the deducted amount and any other amount if deducts during the conversation. I am/will not be liable to pay such unrequested service.Also, I get so many alerts the whole day. Please do not disturb with such alerts and deactivate the same as well. Hope I will get a positive response soon. Thanks in Advance!
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Atul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Atul,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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