Reliance — Wrong Deduction of Main balance and now denying to refund

Address:

Kolkata, West Bengal

i have made a complain for wrong debit of balance on 12th of may to customer care of Reliance. The amount under dispute was Rs.125. The Executive there confirmed that Rs.125 has been deucted from my no. due to their technical problem and my balance will be refunded in next two days. After two days when I did not receive any response, I called them again. They told that there is some technical error, so they cannot give me any information.After my 2nd call, one message came that Rs. 20has been credited to my account although it was not. I again complained for that. Now they have blocked my no. . I am not able to call them from my number. then i called from another no., and again filed a complain. now they have credited rs. 20 in my account and are denying for the rest of amount. neither they are refunding my balance nor providing me information regarding the usage of that balance. Please look into the matter and solve the dispute as soon as possible My ph. no. is [protected]