[Resolved] Religare Enterprises — Religare Health Insurance Policy claim no sellted vide -AL no [protected]

subhashis pandey

Address:	110088
Website:	www.religarehealthinsurance.com

Dear Sir/Madam,

I have taken Religare Health Insurance to cover up my financial uncertainty due to Medical expenses but Religare Health Insurance has not settled my claim when I need it.

My wife Alka Pandey client I'd no 53890069 has been admitted in Fortis Hospital on 10th April Night by 10 PM due to Vomiting and continue Loose stool causing Dehydration. We have sent the claim via hospital TPA dept on 11th Morning for authorisation. However they have ask some queries. Post resolution of query also they took more than 18 hrs to revert and they have declined my claim stating Hospitalisation not required.

This is just a vegue revert they have given and despite several call done by me they have not revert with justification and not settled the claim.

Claim no [protected] and client I'd no is 53890069.
Request your intervention and help me getting justice to me.
Regards
Subhashis Pandey
Husband of Alka Pandey

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May 27, 2017

Complaint marked as Resolved

Religare Enterprises customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Religare Enterprises Customer Care's response Hi,

We request you to file for a reimbursement claim along with all the medical documents in original, post receipt of which we would assess your claim as per the Policy Terms and Conditions.

Thanks & Regards,
Team Religare