[Resolved]  Religare Health Insurance Company Limited — Delay in claim process....

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:	www.religarehealthinsurance.com

Respected Sir/Madam,

I have applied for claim in Religare Health Insurance Company Ltd on 2nd April 2016 as a nominee (Priyanka Mansukhlal Panchal sister of Chirag Mansukhlal Panchal). I have deposited all the documents and the company is not responding my mails...company delayed a lot for making any decision. I have all the receiving of documents enclosed with this mail. I have sent the first mail to the Religare on 17th March regarding claim process after that I have submitted documents by hand at Religare Sector 125 Noida Office dated 2nd April 2016, 3rd May 2016 and 17th May 2016 as per the requirements of Religare. I have deposited documents 3 times...now they are admitted on phone that no further document required. But still Religare is not responding on my mails...

After 1st document submission on 2nd April 2016, I received a query for 4 document from Religare that I have submitted on 3rd May 2016...After that on 9th May 2016 I again receive a query (that consist of some repeated request for the documents I have already deposited) from Religare, I have clarified each and every point on mail, but Religare didn't respond that mail also. In total by written communication Religare requested me the documents 2 time that I have provided. At last I have sent a mail that consist each and every document that they requested me by face, by telephonic conversations, by mail on 15th May 2016 (Religare not responded my mail). Also submitted the whole bunch of document on 17th May 2016 at Religare (Noida sector 125 offices)...Please finds the list of documents that are attached with this mail:
1) Ahmedabad Municipal Civil Contractor Certificate of Insured - Verbally asked by Mr Bharat(Religare Investigating Officer) and already deposited to Religare.
2) Pics of Insured - Verbally asked by Mr Bharat and already deposited to Religare.
3) ID proof of Insured – Submitted on 2nd April 2016
4) Income Proof - Requested by Religare on 9th May 2016
5) MLC – Requested by Religare on 9th May 2016- Submitted to Religare
6) Signed copy of Circumstances and Treatment by Hospital -Requested by Religare on 12th April 2016
7) Affidavit for relation with Insured- Requested by Religare on 12th April 2016 submitted to religare
8) Others policies of Insured - Requested by Religare on 9th May 2016 mailed to Religare and also some copies attached with this mail.
9) Nominee birth proof, school education proof and address proof - Verbally asked by Mr Bharat and already deposited to Religare.
10) FIR, Panchnama, Inquest Panchnama, Police Report to Surgeon, Pavati, PM - Requested by Religare on 9th May 2016, all submitted to Religare
11) An affidavit that holds the information that my brother nominates me this policy in his complete senses- Requested verbally by Mr bharat
12) All mail conversations with Religare. FORMAT : Initial file name is MAIL…..
13) All receiving’s from Religare.
14) Copy of policy

Kindly provide me the following details:
1) Please tell me the confirmed turnaround time for religare?
2) Please make this mail as a last call for documents that must be in written.
I have attached all the documents for your kind perusal. Please do the needful you are the last hope for early claim

Details of the policy

Policy number: 10237452
Claim number:[protected]
Client id: 51765176
Name of Insured (deceased): Chirag Mansukhlal Panchal
Name of Nominee: Priyanka Mansukhlal Panchal