[Resolved] Religare Securities Limited — Demat Account Opening | |||
I have applied for a Religare securities account on 8th May 2014, Thursday. I was assured to get my account opened in 2 working days i.e. on Friday. 1). It was not opened till Friday and i was informed by my RM (Ajay Jha), it will get activated on Monday morning. 2). On Monday morning i was assured to get it till afternoon... 3). On Monday afternoon I was told that it will be activated till evening. 4). In the evening i was assured to get it on Tuesday morning 5). Then till Tuesday afternoon 6). Then till Tuesday evening 7). On Tuesday, 13th May 2013 evening, I asked to stop the account processing and return my cheque back due to continuous delay. I was assured beyond any doubt that account has been activated and I will receive the credentials next morning. 8). Next day on Wednesday morning, I was assured to get my account details asap. I was given the contact number of Senior RM Mr. Rajesh Jha ([protected]). I talked to him at 10.30 and he assured me to call within 5 minutes. I have not received any response thereafter. I call him again at 12:32, 13:03, 13:10, 13:11, 13:31 and every time he disconnected the call. I am experiencing a very poor and low level of quality and suffered a great loss due to this unprofessional behavior. I will also forward this complaint to consumer forum department and SEBI if needed. Was this information helpful? | |||
Feb 4, 2017 Complaint marked as Resolved Verified Support May 19, 2014 Religare Enterprises Customer Care's response Dear Mr. Kishan Saraf, As per the feedback from the concerned team, basis your email the issue was looked into and resolved on 15th May up to your satisfaction. We request you to please confirm the same. Also if you have any further query/concern you can write into us at rel.[protected]@religare.com. Thank you. Warm Regards, Team Religare | |||
3 Comments | |||
Comments
The issue was looked into by numerous number of executives but has not been resolved. A meeting was fixed for 17th May 2014 and I have received a confirmation on mail but no one came for the visit. It is the worst experience of my life in terms of service provided. I am going forward with my complaint in consumer forum and SEBI till the end of the week.
Reply
Dear Mr. Kishan Saraf Sir,
If your problem with Religare Sec. Pvt. Ltd. solve
out then it is pleasure for me.If you think you have change your Broker
then please contact me, I will give you better services with lowest
coast brokage and friendly enviroment.
Thanks a lot of
Aslam Khan
[protected]
[protected]@gmail.com.
If your problem with Religare Sec. Pvt. Ltd. solve
out then it is pleasure for me.If you think you have change your Broker
then please contact me, I will give you better services with lowest
coast brokage and friendly enviroment.
Thanks a lot of
Aslam Khan
[protected]
[protected]@gmail.com.
The issue was looked into by a number of executives but has not been resolved. A meeting was fixed for 17th May 2014 and i have received a confirmation on mail but no one came for the visit. I am going forward with my complaint in consumer forum and SEBI till the end of the week.
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