[Resolved]  Religarehealthinsurance — Fraudsters/Scammers Religare Agents

Address:Bangalore, Karnataka, 560094
Website:www.religarehealthinsurance.com

Name suseela
Policy # 10043801

Please do not buy insurnace from religare and please do not trust the agents from malleshwaram branch. These guys are always forcing people to buy insurnace buy giving false promises. My parents who are 60+yrs, dint check anything properly during check ups or anything and straight away give clean chit and later they come say give wrong info.
My mom s insurance was rejected initially saying cashless cant be given 2 yrs is not over as there is a minimum of 2 yrs waiting period. So during that phase i had called religare cust care and they were please renew the premium as 2 yrs will be completed and then you can go for surgery. Checked with the insurance guys who gave us these and also spoke to their higher representatives, they also informed the same and asked to pay. Now after 4 days in hospiatl admission they r coming back saying its rejected as it existing disease.

After a fight with the insurancr agents they asked me to submit the documents to them and they ll raise from their end. Past 7 days they have the documents saying its been submitted and hard copies r sent to headoffice.

Called the reliagre insurance call centre, they informed they have not received scan copies or hard copies. They asked me to check with bangalore office where i had submitted, i informed the call centre guy saying i gave all the documents and they sent. Call centre guy itself is saying the agents will not do anything and they r lazy guys who will take their own time.

Its been 7 days from the day i gave the documents in malleshwaram office, and today i called and they r like all sent. Asked them to give pod of courier details, which they say will evening. Called evening now they r saying tomorrow.

There is lots more to add but i m just not able to explain but onething is religare is fraud and the agents in malleshwaram branh scammers. People like shashikumar from religare who introduced to us in this is not even bothered to help us after he got his commission. The office where i had dropped also r same people as no one is ready to give right info. All of them r giving false promises.

The irony here is my dad is also an agent from religare who is now feeling that religare is a complete cheat as they r faking people and giving false promises. This is happening to a person who has seen religare agents canvasing and knows thr truth.
So i have asked my dad itself to quit and not to be a part of this company


Please do not buy insurance from reliagare,
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Feb 15, 2017
Complaint marked as Resolved 
Verified Support
Nov 18, 2015
Religare Enterprises Customer Care's response
Dear Customer,

We regret the inconvenience caused. We've noted down your concern and the same has been shared with the respective team to look into it.

In case of any concern please feel free to write into us at [protected]@religarehealthinsurance.com/ rel.[protected]@religare.com to enable us look into it at the earliest.

Thank you!

Warm Regards,
Team Religare
Verified Support
Dec 04, 2015
Religare Enterprises Customer Care's response
Dear Sricharan Perianayagam,

As per the feedback received from the concerned team, We would like to update you that in order to process your claim we require complete documents. Details of which have already been shared with you.

Thanks & Regards,
Team Religare Health Insurance
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. We've noted down your concern and the same has been shared with the respective team to look into it.

In case of any concern please feel free to write into us at [protected]@religarehealthinsurance.com/ rel.[protected]@religare.com to enable us look into it at the earliest.

Thank you!

Warm Regards,
Team Religare
I dont see of any use writing mails to you guys or calling ur ur care. I wanna make sure this reaches to all people who are going to face the issue.
I have submitted all documents and ensured that I have submitted all the documents to Religare Office Malleshwaram, Bangalore.So as per the documents you have asked and documents which was told by ur agent in that Office I have submitted the originals. Do u think I m mad to get originals again going to the hspital.. They r like everythig is given and given another set. Which I have posted enclosing everything.

Recently I had a talk with the Hospital and they clearly have informed that Reliagare office is causing same issues to everyone asking for unnessary documents to all the patients. So that clearly shows what you guys are doing and intentionally ignoring ppls claims.
At the same hospital I see there was a person who got a surgery done and you have same questions like you have asked me. You people are doing all this just to delay the cliams. Do u think we have no other better work running arnd askin all documents and sending again,

I have done as per your agents in RO. So whose fault is it ?? ITs bloody issue o[censored]r's and tangling me unecessarily . Today I have collected all documents from Hospiatl once again and posted everything .

I have enclosed
COMPLETE INDOOR CASE PAPERS WITH ADMISSION NOTES, HISTORY SHEET, DOCTOR NOTES, NURSING NOTES AND VITAL CHART.
· 1ST CONSULTATION PAPER AND ALL PAST TREATMENT RECORD OF LAST 3 MONTHS.
· ADDRESS PROOF OF PROPOSER AS IN POLICY.
· RECENT PASSPORT SIZE PHOTOGRAPH AND PHOTO ID OF MS SUSEELA P.
DISCHARGE SUMMARY
BLANK CHEQUE .

Dont cheat people and make them run arnd or decently set up a team in every hospital and guide them properly . As ur agents are bloody scamsters,
Can i know what is taking long for you guys to process my claim after submitting all the documents.

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