[Resolved]  Remi Group — fan not working..

Address:Dakshina Kannada, Karnataka, 575014
Website:[email protected]

Fan is not working when fan switch on not running wings and induction is there. Please rectify as soon as possible. We are from manglore. Remi have goodwill in mangalore. I will provide my adress with mobile number.
Ashok rao
Parameshwar nagar surathkal mangalore.575014
Mob [protected]
Madel - cyclone
Make - remi
Pedastal fan
Please rectify as soon as possible
Thank you
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Mar 22, 2018
Complaint marked as Resolved 
REMI Group customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
REMI Group Customer Care's response
REMI SALES AND ENGINEERING LTD.
HO: REMI House, 11, Cama Indl. Estate, Goregaon (E), Mumbai 400 063, India.
Tel.[protected]/26851998 Fax:[protected] www.remigroup.com

February 12, 2018
To
https://www.consumercomplaints.in

Dear Sir/Madam,

We are very thankful to you for your e-mail enclosing consumer complaints of Remi fans.

REMI Fans are sold and serviced by Remi Sales & Engineering Ltd., on whose letterhead we are replying to you through its branches located at Ahmedabad, Bangalore, Chennai, Hyderabad, Jaipur, Kolkata, Mumbai, New Delhi, Indore, Kanpur, Kochi, Nagpur & New Delhi. All our fans are warranted as per Warranty Card, and we are selling more than 200000 fans per year and our Service Centers of branches servicing fans in manufacturing warranty period.

You have given us following complainant’s name & address:
Name: Ashok Rao
Addresss: Parameshwar nagar, surathkal, Mangalore 575014.

Has he made complaint as per our Guarantee Card to the dealer whom he purchased or our branch’s address? According to us, our Bengaluru branch located at No.8/1, 3rd Cross, Shamanna Garden, Adugodi Post, Bengaluru-560030, Tel: [protected], Email: [protected]@remigroup.com have not received any complaint from Mr. Ashok Rao nor our Service Representative staying in Udupi and visiting Mangalore and surrounding areas for servicing in manufacturing warranty period have received his complaint.

In above circumstances, such complaint for which consumer does not contact us will remain unattended, and instead of approaching us, the user is contacting you. We submit that consumer after contacting us, if does not get service as per manufacturing warranty card should approach you.

We shall be very happy to receive your response and suggestion in this regard.

Yours faithfully,
For REMI SALES & ENGINEERING LTD.,

Authorized Signatory
Complaint comments 

Comments

After plug in get a spark with sound mean time MCB breaker also triped.
We have purchased recently their is power supply problem. Already we have informed to your office. No one is responding properly. Please do the needful. The power supply is not coming to the machine. We are unable to access the centrifuge. It is in warranty. Please allot any one to solve the issue as early as possible. Kindly accept our complaint.
Dear Team,

We have Remi exhaust fan which has bought since one year.
but now we are facing of noise problem after exhaust fan is on.
So please give us proper Service to fan repair.

Warranty periods will may be 2 or 3 year.

T & R,

Shyam Kharat.
[protected]

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