[Resolved] Renault — service centre failed to solve mileage issue

Vivekvel2

from Sivagiri, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600049

I am using a renault pulse petrol car for 3 years, and finished only 11, 000 kms. For past 18 months im facing mileage issues. The avg kmpl is below 10 in city. I gave several complaints about this in khivraj pearl renault service centre at mount road and perungudi. They haven't solved my issue and asking me to come again and again to the service centre. Please do some necessary things to solve this problem. I am already done with renault and their service.
Contact : [protected]
Mail : [protected]@gmail.com

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May 26, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2018

Renault Customer Care's response Dear Vivek,

We understand that you're facing an issue. Our concerned team will get in touch with you to support and help with your concern.

Verified Support

Apr 24, 2018

Renault Customer Care's response Dear Vivek,

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Apr 25, 2018

Renault Customer Care's response Dear Vivek,

We understand that our team has spoken to you on your reported concern. Moreover, request you to inform us your visit in advance to prioritize your visit to resolve your concern. In case of any support required please feel free to contact us at[protected]