Rentickle team,
Regarding to the order id[protected], your delivery team called me on 1st nov around 11:00 am asking when to deliver, i told them to deliver asap. Then they asked approx. Time i said like 2-3 pm. Then they said they could deliver only after 6:00 pm. I was literally shocked to hear such a response. I asked why you guys ask about the availability of other person, when you choose timing yourself. Later i requested them to deliver the product on 2nd nov early morning. They agreed and on 2nd nov they did the same as on 1st nov. It was really frustrated to see the same response again. I again requested them to deliver the product on 3rd nov asap.
Now on 3rd nov, they did same again. My anger is on the peak level. I wonder how your company is even running, if you don’t feel responsible towards your product and your customer.
I doubt that your company will survive for long.
But in the current situation what shall i do? Shall i cancel the product as i don’t trust your company anymore. Or shall i go to consumer forum?
Please advise.
Thank you,
Akshay maheshwari Was this information helpful? |
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