Rentomojo — no support from the company and they are overcharging which is affecting other orders. | |
Please see the issue below : I am writing this to show how # rentomojo support is and the way you guys work is a pain to the customer. I am trying to reach rentomojo support via chat, calls, email, tickets from the last 1 year and no response. — One ticket is open from req[protected] jun 2019. Rest was opened on 14th, req-rel-blr[protected] is marked resolved without any communication with me. Req[protected], req-rel-blr-0350357 & req-geq[protected] no response. And its been more than 12 months and days i am waiting for your response. [protected]⬠- number listed on your website is not a valid number. â+[protected]⬠- never gets connected. No chat support - no agent gets connected even if i wait for 4-8 hours. — In addition to this, my current address is incorrect, it was an address updated 2 years ago and after that 3 delivery was taken place to a different addresses. Why is your system. Support, service is so screwed? — Order id:[protected] my subscription end date is 06 jun 2020 for this order. When i go to your site to close the subscription, i get the below message and i will not be paying a penny for the subscription post this date and want my deposit which i have paid. If you guys are going to auto extend the subscription for 1 order and if all the payment for all the other products are delayed/not paid i am not responsible for this. (Because you guys are not responding to customer's request through any support channels.) Note : : : : : : i have posted the above on google reviews. With all the screenshots. Thank you. Was this information helpful? | |
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